Frequently Asked Questions
Everything you need to know about your Gtechniq shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free standard shipping on all orders over $150. For international orders, delivery times vary between 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online returns portal to generate a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.
What payment methods do you accept?
Gtechniq accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Gtechniq garments?
To preserve the quality of our premium fabrics, we recommend machine washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the inner care label of every piece.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of the order being placed. Please contact our support team immediately for assistance.